Terms and Conditions

---

 High-quality photos, HEX codes, and a clear vision are required. If you are unable to provide this information, your order will be cancelled. I will not freestyle designs; instead, please be very specific about what you want in your design to make this process go smoothly and quickly. ICCE VISUALS will not chase clients for missing information. Please have your photos, content, and vision ready before making a purchase.

All payments are made through Square Invoice (fees apply), PayPal (fees apply), Zelle or Cash app. Payments must be made in full to begin services.

Terms for Payment:

1. Payment Schedule:

• Projects will commence only after the payment has been received and all content worksheets have been completed.

2. Late Fees:

• If the payment is not made within the 72-hour window, a late fee of $25 will be applied to the total invoice amount.

3. Invoice Cancellation and Price Increase:

• If the payment is not received within 7 days of the invoice date, the invoice will be cancelled.

• Upon reissuing the invoice, there will be a price increase of 20% due to the delay.

4. Rush Fees:

• If a project or item is requested within 3 days of the due date, rush fees will apply. 

5. Ghosting Fee:

• If there is no communication for 14 days following the invoice issuance, a ghosting fee of $100 will be applied.

All turnaround times will be listed with project. 

• Rush Services are available but limited to certain products.

• All turnaround times are subject to change during sales, holidays, an high volume times.

 1. After your consultation you will receive a contract that must be signed before any work can begin. Failure to do so will result in order delays.

2. Proofs will be sent via email within the listed turnaround time. 

3.Review proofs and check for any errors, misspelled words, or missing information. Any changes you would like made to the design should be provided during this step.

ICCE VISUALS allows 3 FREE revisions, any additional revisions will result in an additional fee.

4. After the revisions process (or if no changes are needed), the final files of your designs will be sent via email. Once final files are sent no more edits will be made to your designs.

• ICCE VISUALS offers 3 FREE revisions after that an additional fee will be applied.

• Drafts are considered property of ICCE VISUALS and must not be posted or used in any way. Posting or sharing will result in order cancellation.

• Once designs are approved, no changes will be made.

• Be sure to check for any spelling errors, missing information, etc. before approving the designs.

edited;

• Canva Pro may be required to access some elements

• Digital downloads can NOT be edited, use Canva, Photoshop, or other software to add your own text

• These are digital products NO physical product will be shipped

• ICCE VISUALS does NOT offer refunds, exchanges, or cancellations on digital items

• If you have any questions, please contact ICCE VISUALS BEFORE purchasing.

• These files are for personal use only. It is not allowed to be shared, transferred or otherwise distributed for purchased and/or altered versions.

• All communication is to be done via email, facebook messenger, what’s app or via text. 

• If an order is placed and the client "disappears" after 14 days of no communication your order will be cancelled and no refund will be sent. In order to restart your service a $100 fee will be charged and processing time will restart. (Rush option will no longer be available)

• ICCE VISUALS has the right to cancel, refund, or refuse service to any client that is disrespectful or continues to rush the design process.

• ICCE VISUALS does not provide refunds for ANY services.

• Payments are nonrefundable.

• Ghosting (disappearing), posting drafts, and failure to send the required information will result in order cancellation without refund.

 • ICCE VISUALS operates by a "No disturb" clause, during the design process

it is important for the client to understand that ICCE VISUALS works best in a non disturbance atmosphere. You will receive your first preview within the turnaround time listed. Failure to adhere to this clause will result in order cancellation and no refund will be sent. All Policies and Terms & Conditions are subject to change at any time.